What it is:
The prospective trainer trains one client for ten minutes, with a Lead Trainer observing and writing down feedback. After ten minutes, the Lead Trainer comes in and tells the trainer their feedback.
How to study:
Rehearse as if you were a movie actor about to do a show. Practice reflective listening while talking to a friend. Be aware of what your body language is saying at all times. Get good at reading people. This style of communication does not come easily to many people, but it is learnable.
Required to pass:
To pass this test, the trainer has to score 95% or better 5 times. Download Assessment Form
Uncovering Goals and Motivation
How to Develop Rapport
Communication Methods (Verbal, Visual, Kinesthetic)